Projects
Telecom company-2022 Q2 Performance
This project provides an in-depth analysis of the telecom company's performance in the second quarter of 2022. The dashboard displays key metrics such as Average Revenue Per User (ARPU), Customer Lifetime Value (CLV), average download speeds, the number of customers served, and more. It also highlights the most used offers and the distribution of internet types and payment methods.
Call Center 2020 Dashboard
This dashboard provides a quick overview of the call center’s activity in 2020. It shows how customers contacted the company (call center, chatbot, email, or web) and why they called, with most asking about billing. You can also see the total number of calls, how long they took on average, and which states had the most calls. Plus, it shows customer feedback and the number of calls each week.
E-Commerce Dashboard Comparing the performance between 2021-2022
This dashboard provides a summary of product sales and company performance for 2022. It shows the total number of products sold, overall sales, profit, and expenses. It also compares the profits and sales between 2021 and 2022. The chart highlights the top 5 most demanded products and the best-selling products. Additionally, it breaks down the different sales channels such as direct sales, online sales, and wholesalers.
